Privacy Policy

This policy covers information we collect whenever you interact with Drop In Cafe.

• Applies when you visit dropincafe.com.vn, submit contact forms, call, email, message us on social channels, or speak with us at the cafe.
• By using the site or sharing information, you agree to the terms in this policy.

• Information you provide: name, email, phone number, inquiry details, order/service information, feedback, or reviews.
• Technical data collected automatically: IP address, browser, device, operating system, entry/exit pages, time on page, and basic interactions.
• Cookies and similar technologies to remember preferences and measure site performance.

• Respond to inquiries, send quotes, and confirm or follow up on drink orders or services.
• Improve content speed, reliability, and experience on dropincafe.com.vn.
• Send important updates (for example: opening hours changes, menu updates, or order follow-ups).
• Detect and prevent fraud or misuse of our systems.

• We use cookies to remember preferences, measure engagement, and optimize site performance.
• You can disable cookies in your browser. Some features may be limited when cookies are turned off.

• We do not sell personal data to third parties.
• We may share data with service providers (hosting, analytics, payment, marketing tools) to run and improve the site.
• We may share with partners or contractors related to your order/service when necessary, under confidentiality obligations.
• We comply with lawful requests from authorities when required.

• We apply technical and organizational measures to prevent unauthorized access, alteration, or disclosure.
• Internal access to personal data is limited based on role and business need.
• While we strive for security, no method of transmission or storage is absolutely secure.

• We keep data only as long as needed to fulfill the purposes for which it was collected.
• We delete or anonymize data upon request unless a longer retention period is required by law.

• Request access to, correction of, or deletion of your personal data.
• Withdraw consent or object to certain processing activities.
• Submit a request via the contact details below; we respond within a reasonable time.

• Our site may link to external websites or services.
• We are not responsible for their content or privacy practices. Please review their policies separately.

• Our site is not intended for children under 13, and we do not knowingly collect data from them.
• If you believe we hold data about a child, please contact us so we can remove it promptly.

• We may update this policy and will post the latest version on this page.
• We encourage you to review it periodically. Last updated: Dec 2, 2025.